Essential guide to selling your products or services

Besides product quality, quality management systems, such as ISO 9001, ensures clear communication structures, responsibilities and tasks across all departments. This results in higher employee morale, improved performance and increased efficiency. It is amazing how one defective product can have a big impact on your business.

  • From pet owners to vegans to gamers, there are plenty of passionate communities you can create products for.
  • — Think about the colours, images, font, and design of your branding and how it’s applied to your website and social media channels.
  • Commoditised products are everyday, popular items that are consistently in high demand.
  • As far as marketing your services, social media can be a great place to start.
  • What makes a ‘quality’ product is not based on how hard it is to make or whether or not it costs a lot of money, as manufacturers typically believe – this is incompetence.
  • You can buy more Smart Home products on Add To Plan accessories page but if you’re happy to pay for your product all in one go, then visit our accessories shop.

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Construction Quality Forums

If you don’t already have a product in mind, choosing one that’s not already popular or competitive can be difficult. Here are some steps you can take to find that star item with lots of potential. Commoditised products make up a large percentage of overall sales as they tend to cover essential things that everyone needs.

Whether you are selling face-to-face or over the phone, asking questions is essential if you want to understand your customer’s needs. If not, ask if your product or service might be of interest at a later date. For example, by having a structured quality management system and written policies on issues such as diversity and inclusion. Initial sales of a new or untested product or service may take longer than expected.

Statistically, the better your quality management system is and the better quality you can produce, the more customers you’ll get and the more revenue you will earn. This comes as a direct result of building a good reputation through having great products on offer. People will recommend your business to their friends, and will also return themselves for the same product or for different items. Adherence to a recognised quality standard may be essential for dealing with certain customers or complying with legislation. Public-sector companies, for example, may insist that their suppliers achieve accreditation with quality standards.

Frequently Asked Questions about your order

If you do not stop selling, you might talk your prospect out of a sale. Do not falsely state that a product will only be available for a limited time in order to get consumers to buy there and then – this is illegal. The same product may be sold differently to two different customers, according to their priorities. For example, “Now that you are getting orders abroad, distribution must be more of a challenge.”

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